Feedback & Complaints

We value the satisfaction of our clients and are committed to providing exceptional cleaning services. In the event of any concerns or complaints regarding our services, clients are encouraged to communicate with us promptly. We will make every effort to address and resolve any issues in a timely and satisfactory manner. Clients can submit complaints or provide feedback through our designated communication channels, such as phone, email, or in-person contact. We appreciate detailed information regarding the nature of the complaint or feedback, including the date, time, and specific details related to the incident. We will investigate the matter thoroughly and provide a response within a reasonable timeframe. Client feedback is also welcomed and helps us continuously improve our services. We appreciate constructive suggestions and will take them into consideration to enhance the overall client experience. 

Please forward all feedback and complaints to hello@mademint.co.uk and we aim to get back to you within 48 hours.